Hello My Esteemed Colleagues,
Yesterday I attended the NELA Conference in lovely Sturbridge, MA. It was a day filled with programs, exhibits, and an author luncheon with Dennis Lehanne as the guest author.
I would like to share with you a program that I found to be very interesting and of importance to our library and libraries in general. It was called
"Got Brand @ the library" with Walther Briggs of the Brigg's Advertising Agency. Of course being part Library Assistant, part Graphic Designer I couldn't help myself but be interested in this topic and what Mr. Briggs had to say.
Mr. Briggs started the program by stating that "You are sitting on a gold mine, so what's the problem"? We have people visiting us daily, happy with our product(s) and giving us (mostly) positive feedback. A marketers dream. Corporations spend millions on branding and marketing but we already have the majority of the population happily utilizing our services.
He stressed that branding takes time but is very important. It evokes Fact, Emotion, Memory and Expectation.
Branding is an essential survival tool that helps you to judge quickly. (ie Nike Swoosh, Starbucks logo).
Brand Mantra is a tool that enables you to realize your mission statement.
That is 3-5 words to describe the personality of the library. This is internal and not a slogan. Here is an example of a Brand Mantra: Starbucks. "Rich, Rewarding Coffee Experience". Brand Essence is that people are coming into Starbucks for the experience.
How to develop a Quick Brand Audit???
Briggs says to "Gather everything you have -- public and internal and spread it out on the conference table. What do you see? Look for visual and tonal consistency. How does it reflect your brand"?
Brand (including logo) should NEVER be a design that is not you at all.
Know what your personality is!
In the end you have the
Brand Essence -- the core. Everything else you develop is built on that. Everyone involved (ie team members), needs to agree on what you mean before you move forward. A lovely brand example that the Briggs Advertising group developed is the
Curtis Memorial Library. Take a look at the beautiful logo treatment and web site. They even went a step further and created sub-logos for the children's department, teens etc. (loved it!). Of course if would be extremely costly to hire an advertising firm to develop your brand and identity. Libraries can take the DIY approach or the pro way.
Either way, Bragg states that "someone has to be in charge of the brand, making sure that flyers, facebook newsletters, ect. are
"on-brand and consistent".
Ideally, the final
"key deliverables" should include the following:
* Brand Mantra
* Logo and or Type Treatment
* Brand Standards Guide (PDF doc of guidelines re: logo fonts, logo color pallet etc.)
* Web Site
* Templates -- can create them for all departments to use as a uniform standard so everyone is on the same page (so to speak).
I hope you enjoyed this look into Branding and the importance of
Branding @ the library!
Doreen Buchinski :)